
Originally uploaded by nikaa
Since we’re on the subject of trust, I want to bring up the subject of trusting in your employees. While it’s important for your team to have trust in you and belief in your leadership, it’s equally important that you place a certain amount of trust in them.
Your best employees are going to need you to trust them. They’re going to want you to trust them to make the right decisions. They’re going to expect you to trust them to accomplish the goals you’ve set for them. They’re going to want you to trust them and their work.
The following are three types of managers I’ve identified in the workplace. Trust me, you don’t want to see yourself in any of these descriptions. If you do, I recommend placing a little more trust in your employees.
The Micro Manager
Hovering over your team’s shoulders every few minutes won’t typically produce a more efficient team. There’s a difference between following up and being overbearing. Sadly, many can’t seem to find the right balance. While micro managing can be annoying to your best employees, can distract others, and can intimidate, the overriding message it sends is, “I’m your manager and I don’t trust you to finish the work I’ve asked you to do.”
The Better Than You Manager
A manager who has to remind everyone he’s the manager has other, more personal issues I won’t get into here. I’ve had a couple like this before, and I’m sure you can think of a few like this yourself. This manager is not unlike the manager with new clothes I’ve discussed before. The most important thing to know is you shouldn’t be looking down your nose at your team. Doing so not only destroys the trust your team has in you, the overriding message it sends is, “I’m your manager, I know better, and I don’t trust you to know anything.”
The Must Have Control Manager
This manager must be in control at all times. No matter how absurd that task really is. They will be looking over your shoulder often to see what you’re doing. Typically they’re trying to find something you’re doing wrong. Reading your emails, your IM’s, and recording your phone calls. While I understand the good that can come from your boss having access to these things, the manager who sifts through these communications all the time, just waiting for someone to mess up, is creating an atmosphere of mistrust. More importantly, their behavior is screaming, “I’m your manager and I don’t trust you to say the right thing.”
The Takeaway
Yes, it is essential you cultivate trust among your team in you to lead them. Yes, without it you and your team will fail. Yes, do everything you can to be consistent, honest, and encouraging to your team so you can help establish trust. BUT, you cannot forget the importance in trusting in your team. Empower them and get out of their way. Show them you have confidence in their talent and ability to succeed. Never let your actions say to your team, “I don’t trust you.”
Never.